It’s Not “The 30,000-foot view,” It’s the Objective Big Picture
By Luis A. Ramirez — Let’s face it; phrases can sometimes be annoying. Some may lose their original meaning. Examples are “30,000-foot view” like “think outside the box” and “paradigm shift” are often utilized without any context.
It’s also somewhat misleading. If you’ve ever been in an airplane cruising over the landscape on a clear day, you know that there is something “down there” on the ground, but it’s hard to make out – you can’t see any details – it’s just a big blur.
What Business Leaders REALLY Need
Business leaders do NOT need a big blur; they need a tough and honest appraisal of their overall situation – an objective big picture view – and counsel on how to maximize the efficiency and profitability of their business.
It is critical to have an objective view of a business and its components and how they work:
- Gaps in Process and Operation
- Communication Issues
- Information/Intelligence that is Needed
- Leadership Issues
- Human Resources Challenges
Objective examination provides business leaders with the true picture of the state of their business as it exists in the present.
- Having that information allows plans to be made to gather data that can be measured
- That data can then be used to evaluate what opportunities they have and how those can be grasped - as well as what threats exist and how those can be avoided
Once this reality check has occurred sets the stage for moving toward the key objectives of the business – profitability, sustainability, and efficiency. Many business leaders do not have clear ideas of how to attain those three objectives. They tend to be mired in operational issues – what storekeepers used to refer to as “keeping the doors open.”
At RCS, we believe that processes need to be developed that will be self-sustaining and provide the efficiency and effectiveness of operations that will drive profitability. The business leader’s responsibility is to determine what things need to be done, then find the ways – and the people – to make those things happen.
Before we can help leaders decide what to do next, they – together with our team - need to completely understand how the various parts of their businesses are working now and why they work that way. Many times, practices and processes have not been examined. Operations and decisions occur because “that’s the way we’ve always done it.”
The soul of our practice is to quantify current operations and then find out what will drive our clients’ businesses forward. Analysis and measurement are the key things we use to help them achieve their objectives. That’s why we believe in getting to the big picture quickly.
We believe that there are more opportunities – and threats – today than there have ever been. Technology and information science has grown and become sophisticated enough to provide businesses operations of any size the data needed to define how they can improve every aspect of their companies.
We are evangelists for the art of leadership and management through the intelligent application of better ways to use analysis/definition/process to create greater success for a business.
We invite any business leader who wants to get more of their business to contact us so we can share some of our concepts and processes with them. The future is bright for those who get an objective view of the present and learn from it.